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One thing to note, which seems kind like a no duh but I didn't even consider, is if you did the alliance balloon on a character and then do a faction change you don't get the horde balloon and you cannot do the horde quest on that character.
One thing to note, which seems kind like a no duh but I didn't even consider, is if you did the alliance balloon on a character and then do a faction change you don't get the horde balloon and you cannot do the horde quest on that character.